Privacy Policy
Welcome to the Privacy Policy of Ai, operated by Nexopora at https://ai.nexopora.com. This policy outlines how we collect, use, disclose, and protect your personal information when you use our AI-powered tools and services. By accessing or using our website and services, you agree to the practices described below. Last updated: March 1, 2025.
Information We Collect
We collect information in three primary ways: (1) information you provide directly, such as when you sign up for an account, contact support, or submit feedback; (2) information collected automatically, including IP address, browser type, device identifiers, usage patterns, and cookies; and (3) information from third-party integrations, if explicitly authorized by you.
Personal Information
Personal information may include your name, email address, company name (if applicable), and payment information (processed securely via third-party providers). We do not store full credit card numbers.
Usage and Technical Data
We use analytics tools to understand how users interact with our platform. This includes session duration, pages visited, feature usage, and error logs — all anonymized or pseudonymized where feasible.
How We Use Your Information
We use collected information to: provide, maintain, and improve our services; process transactions and subscriptions; respond to inquiries and support requests; send administrative and service-related communications (e.g., updates, security alerts); prevent fraud and abuse; and comply with legal obligations. We do not sell your personal information to third parties.
Sharing of Information
We may share your information only in the following limited circumstances: with trusted service providers (e.g., cloud hosting, payment processors, analytics vendors) who are contractually obligated to protect your data; when required by law or to protect our rights, safety, or property; or in connection with a business transfer (e.g., merger, acquisition). We do not share personal data for third-party marketing without your explicit consent.
Data Security
We implement industry-standard technical and organizational measures—including encryption in transit (TLS 1.2+), secure authentication, access controls, and regular security assessments—to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
Your Rights and Choices
You may: access, correct, or delete your personal data by logging into your account or contacting support@nexopora.com; opt out of marketing emails via the unsubscribe link in each message; disable cookies through your browser settings; and withdraw consent where applicable. We will respond to verified requests within 30 days.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
International Data Transfers
As our infrastructure and service providers operate globally, your data may be transferred to and processed in countries outside your residence, including the United States and EU member states. We ensure such transfers comply with applicable data protection laws, including through Standard Contractual Clauses (SCCs) where required.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at https://ai.nexopora.com/contact-us or email support@nexopora.com. For more information about our practices, visit our About Us page, review our Terms & Conditions, or read our Disclaimer.